Frequently Asked Questions
Can I express post my domestic or international items?
Yes, if you would like your order express posted please contact firstname.lastname@example.org to make shipping arrangements before you purchase your item. This will be an additional cost and will vary depending on your location. We would be very happy to provide you with any information you need via the above email.
I don't see my size on the size chart?
At this time we currently stock size XS-XL however we have fit many shapes and sizes in our sampling process. Please email us at email@example.com if you do not see your size on this chart. Please email us your dress size and body measurements in centimetres, bust, waist and hip.
Do you have any stockists?
No, not yet. For this reason we have developed our size chart meticulously and we would love to help you with any further information you may require in order to get the right size and fit for you. Simply email us at firstname.lastname@example.org.
How do I care for my organic cotton underwear?
Prebared organic cotton underwear is made from untreated fibres making our fabric and garments delicate. They should be laundered with mild detergent inside a garment bag to get the best life out of them. Natural colour variations and fading is normal. Machine wash, cold. Do not bleach or tumble dry.
My measurements are in between sizes?
Keep in mind that our product has a lot of stretch and sizes run on the slightly generous side. Another way to gauge how styles will look and fit is to visit our Instagram. You can search our hashtag #prebared to see women of all shapes and sizes featured. Feel free to comment on photos or direct message us.
All prices are shown in Australian Dollars $AUD
For all international orders, Paypal will determine the exchange rate at the time of checkout. To get an estimate of the exchange rate visit www.xe.com but please note this may differ slightly to the final amount as determined by Paypal.
My question isn't on here...
No problem. Send us an email at email@example.com and we will provide you with your answer shortly.